FAQ's

We offer a curated collection of Men’s Wear, Women’s Wear, Kids & Teens Fashion, Bags, Jewelry, and Accessories — all selected for quality and style.

Yes! COD is available across Pakistan for a smooth and secure shopping experience.

Orders usually arrive within 3–7 working days depending on your city and courier load.

Once your order is shipped, you’ll receive a tracking number via SMS or WhatsApp. You can track it on the courier’s website anytime.

You can exchange an item within 7 days of delivery as long as it’s unused, unwashed, and in original packaging.
(See the full Exchange Policy page for details.)

Refunds are only applicable on damaged, wrong, or defective items after review.
For size issues, you can request an exchange, not a refund.

No worries!
Contact us immediately at care@vlanzo.com or WhatsApp and share:

  • Order number

  • Product picture

  • Issue details

We will arrange a quick replacement.

Sizes vary by product category, but most items are available from S to XL (and more for certain categories).
Each product page includes a size chart for easy selection.

Yes. All items are 100% original, quality-checked, and sourced from trusted suppliers.

We accept:

  • Cash on Delivery

  • Bank Transfer

  • Easypaisa / JazzCash (on request)

You can cancel before your order is shipped. Once shipped, cancellation is not possible — but exchange is available.

Currently, Vlanzo ships within Pakistan only.

You can reach us anytime:

  • Email: care@vore.com
  • Instagram: @_vlanzo
  • WhatsApp: +92 300 12345